We are a New Zealand based company. All orders will be shipped and processed from our Head Office in Auckland.

All prices are in New Zealand Dollars ($) and include GST sales tax (15%). All prices are correct at the time of publication; however, we have the right to alter prices for any reason at any time.

Offers are available for limited times only, or while stock lasts. Promotion cannot be applied to an existing order that has already been completed and can't be used in conjunction with any other promotions. Online deals may differ to what’s on offer in-store.

The Spend and Save promotion is available sitewide - including our sale section.

Spend between $200 and $499 in one transaction and save 5%. Spend between $500 and $999 in one transaction and save 10%. Spend $1000 or more in one transaction and save 15%. Plus sign up for our Dimples Club loyalty program and you’ll earn reward points on your purchase!

This promotion is available in-store and online until midnight Sunday 17 August 2025. The promotion cannot be applied to past purchases or the buying of gift vouchers.

We make every effort to display product colours as accurately as possible on our website. However, colours may seem different depending on your monitor. We cannot guarantee that your monitor’s display of any colours will be accurate.

We make every effort to photograph and describe our products as accurately as possible.

The website is provided for our customers to buy or find out more about our products and services. Some products may only be purchased from our website or in-store.

We reserve the right to limit quantities or limit the number of products customers can purchase in a single transaction.

All products displayed on our website are subject to availability on our website or in the physical store. We make every effort to provide accurate stock availability information on our website.

We do not guarantee that if a product is classified as being “in stock” that the stock will be available to purchase online or at our store.

Your right to use this website is personal to you. You may not authorize others to use this website and you are responsible for your own use of this website.

Other than connecting to Dimples servers by HTTP requests using a web browser, you may not attempt to gain access to Dimples' servers by any means, including, without limitation, by using administrator passwords or by masquerading as an administrator while using this website.

You agree not to disrupt, modify or interfere with this website or its associated software, hardware and servers in any way. You agree not to impede or interfere with others' use of this website. You further agree not to alter or tamper with any information or materials on, or associated with, Dimples and/or this website.